Privacy Policy

1. Data Controller

SuperGP is the data controller responsible for your personal data. If you have any questions regarding this policy or our privacy practices, please contact us:

• Email: info@supergpapp.co.uk
• Website: www.supergpapp.co.uk

2. The Data We Collect

Because our website is informational, we only collect limited data. We may collect, use, store, and transfer the following:

• Inquiry Data: Name, email address, job title, and any other information you provide when completing our "Request a Demo" form.
• Technical Data: IP address, browser type and version, time zone setting, and location data when you visit our site.
• Usage Data: Information about how you navigate and interact with our website.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

• Legitimate Interests: To respond to your demo requests and provide information about our services.
• Consent: Where you have explicitly opted-in to receive further marketing communications from us.
• Legal Obligation: Where we must comply with a statutory requirement.

4. How We Use Your Data

We use your information specifically to:

• Process Demo Requests: Contact you to arrange and deliver a demonstration of our platform.
• Communications: Respond to your inquiries or feedback submitted via our website.
• Site Optimization: Use technical data to improve website functionality and user experience.
• Security: Protect our website and business from fraud or cyber-attacks.

Note: SuperGP does not currently offer user accounts. We only store information necessary to facilitate your specific inquiries.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. For demo requests, this typically means the duration of our communication with you, unless you request earlier deletion or we are required by law to keep it longer.

6. Your Legal Rights

Under UK data protection laws, you have rights including:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete information.
• Erasure: Request that we delete your data (the "right to be forgotten").
• Withdraw Consent: If you have signed up for updates, you can opt-out at any time.

7. International Transfers

If we use third-party tools (such as email service providers) that host data outside of the UK, we ensure they provide a level of protection equivalent to UK standards through approved legal safeguards.

8. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO) (www.ico.org.uk). We would appreciate the chance to address your concerns directly before you approach the ICO.