Question 1

How long does setup take?

Accepted Answer

Most practices are up and running within a day. Add your sites, bring in your team, and start building your first rota straight away.

Question 2

Do you migrate our existing rota data?

Accepted Answer

We'll help you import your existing staff list and site details to get set up fast. For rota history migration, our team will scope what's possible with your specific setup during onboarding.

Question 3

What happens after my 14-day trial?

Accepted Answer

If SuperGP's working for you, pick a plan and keep going — your setup carries over with no interruption. If it's not for you, there's no charge and nothing renews automatically.

Question 4

Can I change plans later?

Accepted Answer

Yes. As you add sites, move up a tier any time — no lock-in, no long-term contract.

Question 5

Is there a contract?

Accepted Answer

No. SuperGP is billed monthly and you can cancel anytime.

Question 6

Who's behind SuperGP?

Accepted Answer

SuperGP is built by Dr Mirran Carpenter, a working GP who ran three clinics, 10,000+ patients, and a team of 50+ staff on the same broken rota and admin systems you're using today — alongside a technical team with over a decade building at scale for Amazon and BT. It's designed by people who've actually run a practice, not adapted from generic NHS workforce software. As Dr Mirran puts it: 'SuperGP is what I wish I'd had.'

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